Groups can be used in job allocation in the following ways:

• If you want to allocate one job to one person then tick 'Suppress prompt for Group' within Job Definitions so that the option to allocate to a whole group is not allowed for this Job Definition.
• If you wish to allow Group allocation for the Job Definition and a job is allocated to a group, then everybody in the group will get that job.  By default the first person to complete the job will cause the job to close and be removed from everybody else’s work lists.
• However the “batch allocate” option in Job Definitions that means that everybody gets their own individual job and each job will be independent of the others - ie if one person completes their job, the other people's jobs remain incomplete. This can be handy for something like a company newsletter or bulletin, or if it’s some kind of alert that everybody needs to complete and sign.